Board-certified physicians · Available 7 days a week

Care that meets you where you already are.

Same-day virtual visits with doctors you'd actually recommend to a friend. No waiting rooms, no insurance maze — just good medicine, delivered with care.

Start a visit · $49 See what we treat
★★★★★ 4.9
from 12,847 patients this year
Dr. Maya Rao during a virtual consultation
Dr. Maya Rao, MD
Primary care · Joining in 2 min
Today's visit
Complete
Prescription sent to CVS · Main St
Ready in ~20 min
Covered in
The Atlantic Fast Company Wired TechCrunch STAT BLOOMBERG
12m
Average time from booking to doctor
94%
Of patients resolve their issue in one visit
$49
Flat fee. No insurance required
48
States served, with Alaska & Hawaii next
What we treat

Most of what sends you to urgent care. Without the urgent care.

Primary Care

Annual physicals, chronic conditions, medication refills, and everything in between.

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Mental Health

Therapy sessions with licensed clinicians, plus psychiatry for medication management.

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Urgent Conditions

UTIs, sinus infections, rashes, pink eye — anything that shouldn't wait for your next appointment.

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Pediatrics

Pediatricians trained in virtual care. Video visits with kids (and parents) who've had a long day.

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Dermatology

Send photos before your visit. Most diagnoses handled without a single in-person appointment.

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Specialist referrals

When you need more than virtual — we refer you to a vetted local specialist in days, not weeks.

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How it works

Three steps. No paperwork. No insurance maze.

From the moment you book to the moment your prescription is at your pharmacy — most patients finish in under 40 minutes.

Average visit timeline
Book · 2m
Wait · 12m
Visit · 18m
Rx · 6m
01

Tell us what's going on

A short intake — not a 40-page form. Symptoms, history, current meds. Takes about 90 seconds.

02

Meet your doctor

Connect by video (or phone, if you'd rather) with a board-certified physician. No "the next available provider" — you'll see the same name each time.

03

Care in hand

Prescriptions sent directly to your pharmacy. Lab orders to the closest Quest or LabCorp. Follow-up notes in your inbox by the time you hang up.

Our physicians

Real doctors. The same ones, every visit.

See all 142 physicians
Dr. Maya Rao
Dr. Maya Rao, MD
Internal Medicine · 11 yrs
UCSF trained · Speaks Hindi, Spanish
Dr. James Okafor
Dr. James Okafor, MD
Family Medicine · 8 yrs
Johns Hopkins trained
Dr. Sophia Lindqvist
Dr. Sophia Lindqvist, MD
Dermatology · 14 yrs
Mayo Clinic trained · Research Lead
Dr. Daniel Park
Dr. Daniel Park, MD
Psychiatry · 9 yrs
Columbia trained · Speaks Korean
★ ★ ★ ★ ★
"I booked at 7:42pm. By 8:06pm I had a diagnosis, a prescription at the pharmacy around the corner, and a follow-up scheduled for next week. Somehow, it also felt calmer than my old clinic."
Elena Vasquez
Graphic designer · Austin, TX · Lumen member since 2024
Pricing

Transparent pricing. No insurance roulette.

Use insurance if you have it — we'll handle the paperwork. Or skip it and pay a flat fee that doesn't change mid-visit.

One-time visit
$49
flat

Most common conditions. No membership, no hidden costs.

  • ✓ Same-day availability
  • ✓ Prescription included
  • ✓ Lab orders if needed
  • ✓ 48-hour follow-up window
Book a visit
Membership
Most popular
$29
/month

Unlimited visits. Designed for anyone with an ongoing condition, a family, or just a busy life.

  • ✓ Unlimited same-day visits
  • ✓ See the same physician each time
  • ✓ Mental health visits included
  • ✓ Priority scheduling for dependents
  • ✓ 24/7 chat with your care team
Start 14-day free trial
Family
$59
/month · up to 6

Everyone you care for, in one place. Pediatric visits included.

  • ✓ Everything in Membership
  • ✓ Pediatric specialists included
  • ✓ Shared family health timeline
  • ✓ Dedicated care coordinator
Set up your family
Stories

What our members are saying.

★ ★ ★ ★ ★

"I was dreading finding a new PCP after moving. Lumen connected me with Dr. Rao on a Tuesday evening and she's been my doctor ever since. It feels like real healthcare, not a call center."

Priya Shah
Engineering Manager · Seattle
★ ★ ★ ★ ★

"My son had an ear infection Sunday night. We were on with a pediatrician in 14 minutes. Amoxicillin at the 24-hour Walgreens by 9pm. No ER co-pay, no three-hour waiting room with a toddler."

Rachel Chen
Mother of two · Denver
★ ★ ★ ★ ★

"Therapy was finally something I could actually keep up with. Sessions fit between meetings. Dr. Park follows up with notes, which sounds small but genuinely changed the outcome for me."

Marcus Holloway
Writer · Brooklyn
FAQ

Common questions.

Do you take insurance? +

Yes. We accept Aetna, United Healthcare, Blue Cross Blue Shield, Cigna, and most state Medicaid plans. You can also skip insurance entirely — our $49 flat fee is usually cheaper than an in-network copay.

What if I need an in-person visit? +

About 8% of our visits end with a referral — we've partnered with local clinics in every market we serve. Your Lumen physician coordinates the referral and shares your records, so you never start from scratch.

Can you prescribe controlled substances? +

We can prescribe most non-controlled medications. For certain controlled substances (e.g. ADHD stimulants, benzodiazepines), federal regulations require an in-person evaluation — we'll help you find one nearby and continue your care afterward.

Is this HIPAA-compliant? +

Fully. We're HIPAA and HITRUST certified, and we publish a quarterly transparency report on how your data is stored, handled, and shared (short version: it isn't, except with providers you explicitly authorize).

Is this right for an emergency? +

No — please call 911 or go to the nearest emergency room for chest pain, difficulty breathing, severe bleeding, stroke symptoms, or any other true emergency. Lumen is designed for non-emergency care.

Start today

See a doctor in the next 15 minutes.

No account needed to check availability. You'll only create one if you book.

What's going on?
Average wait: 12 minutes · Available 7am-11pm ET